Privacy Policy — New Mexico Water Solutions & Filtration LLC

1. Information We Collect

We collect the following information when you submit a contact form, lead form, or request a water quality test: Full name, Phone number, Email address, Home address or city, Water source type (city water or well), and any other information you voluntarily provide.

2. How We Use Your Information

We use the information we collect to:

• Contact you about your water quality inquiry via phone, SMS text message, and email
• Schedule your free in-home water quality test
• Send appointment confirmations and reminders
• Follow up regarding water treatment system recommendations
• Send service updates and maintenance reminders if you are an existing customer
• Improve our services and customer experience

3. SMS Text Messaging

By submitting your phone number through any of our forms you consent to receive SMS text messages from New Mexico Water Solutions & Filtration LLC at the number provided. Message frequency varies based on your inquiry and appointment status. Message and data rates may apply. You can opt out at any time by replying STOP to any text message. For help reply HELP or contact us at 505-456-2637.

4. No Sharing of Mobile Numbers

We do not sell, rent, share, or disclose your mobile phone number to third parties for their marketing purposes. Your mobile number is used exclusively by New Mexico Water Solutions & Filtration LLC to communicate with you about your water quality inquiry and services. Mobile opt-in data and consent will not be shared with any third parties.

5. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your information for as long as necessary to provide our services and as required by applicable law. You may request deletion of your data at any time by contacting us.

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of SMS communications at any time by replying STOP
• Opt out of email communications by clicking unsubscribe

8. Contact Us

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated date.